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Elevate Your Cuisine with our Veteran-Owned Craft Sea Salt
Return and Refund Policy
Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not satisfied, please review our refund and return policy below.
Refunds: We offer refunds for products that are defective, damaged, or not as described. If you believe that your product meets one of these criteria, please contact us within 30 days of receiving your product to initiate a refund.
Returns: We accept returns for products that are unused and in their original packaging. If you wish to return your product for any reason other than defect, damage, or description error, please contact us within 30 days of receiving your product to initiate the return process. You will be responsible for the cost of return shipping.
Process: To initiate a refund or return, please contact us at support@savorsalts.com with your order number and reason for the refund or return. We will provide you with further instructions on how to proceed.
Exchanges: We do not offer exchanges at this time. If you wish to exchange your product for a different item, please follow the return process and place a new order for the item you wish to receive.
Refund timing: Refunds will be processed within 14 days of our receipt of the returned product. We will notify you by email when your refund has been processed.
Exceptions: We do not offer refunds or returns for products that have been used, modified, or damaged by the customer. We also do not offer refunds or returns for products that have been lost or damaged during shipping due to the fault of the shipping carrier.
Contact us: If you have any questions or concerns about our refund and return policy, please contact us at contact@savorsalts.com.
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